Privacy Policy

Effective Date: October, 2023

NATCODEV (“we”, “our”, “us”) is committed to protecting the privacy, confidentiality, and security of personal information collected through our website, digital platforms, and related services. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data in compliance with applicable data protection laws, including the Nigeria Data Protection Regulation (NDPR).

1. Scope of This Privacy Policy

This Policy applies to all users of the NATCODEV website, including farmers, cooperative members, partners, service providers, and visitors who access or interact with our digital platforms.

2. Information We Collect

We may collect and process the following categories of information:

• Personal Identification Information: Name, phone number, email address, gender, location, and identification details provided during registration.
• Farm and Cooperative Data: Farm size, crop type, production data, cooperative membership details, and participation in programs.
• Technical and Usage Data: IP address, browser type, device information, access time, pages visited, and interaction logs.
• Communications: Records of correspondence, inquiries, feedback, or support requests.

3. Legal Basis for Processing

NATCODEV processes personal data based on one or more of the following lawful grounds: user consent, performance of contractual or program obligations, compliance with legal requirements, or legitimate organizational interests related to service improvement and program delivery.

4. How We Use Your Information

Personal data is used for the following purposes:

• Farmer and cooperative registration and verification
• Program administration, monitoring, and evaluation
• Provision of extension services, training, and support
• Data analysis, reporting, and value-chain optimization
• Communication of updates, opportunities, and notices
• Compliance with regulatory and donor requirements

5. Data Sharing and Disclosure

NATCODEV does not sell personal data. However, we may share information with:

• Authorized partners, processors, and service providers supporting program delivery
• Financial institutions or off-takers where participation requires verification
• Regulatory authorities where required by law
• Donors and development partners in aggregated or anonymized form

6. Data Security Measures

We implement appropriate technical and organizational safeguards to protect personal data against unauthorized access, alteration, disclosure, or loss. Access to personal data is restricted to authorized personnel only.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal, regulatory, and contractual obligations.

8. Your Data Protection Rights

Subject to applicable laws, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion or restriction of processing
• Withdraw consent where processing is consent-based
• Lodge a complaint with a relevant data protection authority

9. Cookies and Tracking Technologies

NATCODEV uses cookies and similar technologies in accordance with its Cookie Policy to enhance website functionality, analyze usage, and improve user experience.

10. Third-Party Links

Our website may contain links to external websites. NATCODEV is not responsible for the privacy practices or content of third-party platforms.

11. Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect legal, operational, or technological changes. Any updates will be published on this page with a revised effective date.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact NATCODEV at info@natcodev.com.ng.